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With few exceptions, hazardous materials shipping papers are required to include a telephone number where emergency responders can obtain product-specific information in the event of an incident during transportation. This number may connect directly to either the initial shipper/offerer of the material or to a contract Emergency Response Information Provider (ERI). The number must be that of a person who is either knowledgeable of the hazardous material and has comprehensive emergency response and incident mitigation information for that material or has immediate access to a person who possesses such knowledge and information.